yes i understand you want access to X system, but as it's not something we look after or have ever heard of before we just need a few details from you...
what's that? you don't have any details? then why do you want access to it?
ah your manager told you to get it, does your manager know about it?
no...
right, so why do you need it again?
oh yes, your manager said you should have it.
what does it do?
you don't know.
does your manager know?
no..
this is like that abbot and costello sketch who's on first.
tell me, if your manager told you to, would you jump off a cliff?
no? but its ok to ask us to access to a system you clearly have no idea about and you just assume we're omnipotent and know everything.
well i have news for you my friend, my crystal ball is in the shop and i'm all out of effs to give.
oh and i've contacted your manager to have them ask you to jump off a cliff, what can i say i'm curious.