theedge
Active Member
I was having real problems until I moved the trainer and the ant+ key closer. It seems like ant+ really only works to just over a metre.
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- Thread starter Peteaud
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I was having real problems until I moved the trainer and the ant+ key closer. It seems like ant+ really only works to just over a metre.
Hi Bill,
I have only had it since Wednesday last week, but have tried it on various 2d/3d/video rides, about 8-10 attempts using different files found on the site. I thought that it may be a corrupted file as well, so to test that theory I tried the Alp D'huez ride assuming it was thoroughly tested, but to no avail, I could keep it up for about 5mins before climbing off! My FTP is around 310 at the moment, so its not that I am unfit if you were wondering.
I tried the FTP test actually 20mins ago, I lasted 9mins with an average around 180watt at a hr of 140-145, normally im at 260-270watt for that hr. The other issue is the watts that keep jumping around - in one pedal revolution I will be at 300+ then all of a sudden at 160... kinda doing my head in to be honest haha!
Here's the link to the ftp test: http://www.bkool.com/bkoolSessionHistory/showSessionSummary/826318
it is all very unstable readings compared to what I would expect to see at a steady effort test
Hi Darryn,
Still finding my bearings with this contraption myself. Long shot but only things I can think of trying are to make sure the mechanism is free to let your wheel and weight land on the roller so nothing jamming.
As above, check the ant+ signal by moving it closer.
Jumping from 300 to 160 sounds like the resistance is very high. Failing everything else, might have to end up asking Bkool.
Check software by reloading perhaps?
Paulf1566
Senior Member
- Location
- Menston, Ilkley
Ok, so I had a senior moment, my subscription had expired so videos were not available!
I was hoping that I was having one of those moments Paul with my unit!
I have given up, BKool still hasn't contacted me, absolutely shocking customer service imo! I have told them I want to return it as I am still in the 30 day trial period, I'm wondering now how the return pick-up is all gonna work out now actually - and I thought Tacx was bad all those years ago when TTS 3 first came out!
I have given up, BKool still hasn't contacted me, absolutely shocking customer service imo! I have told them I want to return it as I am still in the 30 day trial period, I'm wondering now how the return pick-up is all gonna work out now actually - and I thought Tacx was bad all those years ago when TTS 3 first came out!
jiberjaber
Veteran
- Location
- Essex
I had a issue with my cadence and HR monitor (both Garmin) seeming to pick up each others readings now and again, which made it very hard to tell what cadence I was doing (140bpm) or if I was still alive (94rpm) - today I set the turbo up and it was not auto pairing with the turbo (but seeing the Garmin units), so I went in to manual pairing and found the trainer, HR and cadence sensors and then got on with my ride.... since doing that, my cadence and HR are what they should be and there is no "cross-talk".
Might be worth re-pairing your trainer in manual mode to see if that cures (assuming you haven't tried that yet?)
Thanks jiber jaber!!
Finally some progress, I had the trainer and heart rate strap manually paired anyway, but you gave me the idea to simply try it without the HR strap and bingo, its seems to apply the brake resistance as it should.
When I had trainer and strap paired I stood and watched the main menu of SIM software and in the bottom right you can see the small balls that show what devises are paired (in green or red) and the trainer will flash intermittently red/green meaning a lost signal I assume? Without the HR strap paired the trainer seems to stay connected (green).
BKool did assure me that any ANT+ strap is compatible, so I'm not sure what the problem is now. The laptop is next to the handlebars so it surely cant be a distance issue.
To be continued...!
Finally some progress, I had the trainer and heart rate strap manually paired anyway, but you gave me the idea to simply try it without the HR strap and bingo, its seems to apply the brake resistance as it should.
When I had trainer and strap paired I stood and watched the main menu of SIM software and in the bottom right you can see the small balls that show what devises are paired (in green or red) and the trainer will flash intermittently red/green meaning a lost signal I assume? Without the HR strap paired the trainer seems to stay connected (green).
BKool did assure me that any ANT+ strap is compatible, so I'm not sure what the problem is now. The laptop is next to the handlebars so it surely cant be a distance issue.
To be continued...!
I returned my first Classic Bkool as I had it on 30 day trial. You're right I thought the customer service was terrible and I sent them a few angry emails because I couldn't get them to respond. 12 days after my first email they responded saying their courier would be in touch and would come and pick it up and that I should just box it up. Their courier came without contacting me so it wasn't ready but came back again the next day and picked it up. So in the end they turned out to be ok. Assuming they don't charge my credit card that is.
Then bought the Pro version from Wiggle as I was hooked. Actually I think this one may have to go back too as the fan seems to be hitting the casing cover at high revs. Apart from that its great!
I found once I decided to return the trainer that support replied pretty quick, they asked for a short reason on why and then I was contacted by their shipping agent the next day to arrange pick up.
i then ordered the Wahoo Kickr
I had a issue with my cadence and HR monitor (both Garmin) seeming to pick up each others readings now and again, which made it very hard to tell what cadence I was doing (140bpm) or if I was still alive (94rpm) - today I set the turbo up and it was not auto pairing with the turbo (but seeing the Garmin units), so I went in to manual pairing and found the trainer, HR and cadence sensors and then got on with my ride.... since doing that, my cadence and HR are what they should be and there is no "cross-talk".
Might be worth re-pairing your trainer in manual mode to see if that cures (assuming you haven't tried that yet?)
That is very odd and I'd be surprised if that is what is going on.
Boring bit........
To avoid physical signal interference, ANT devices of different types all broadcast at slightly different rates. It's a bit like running two clocks where one of the clocks runs slightly slow. After setting off, the two clocks will only show the same time once in a blue moon. If two or more ANT devices of the same type are present and ANT-ANT interference is detected, I believe the protocol can then tweak the broadcast times to make sure they keep out of sync and don't tread on each others toes.
Even then, each packet of data sent by an ANT device is tagged to identify the device-message type and then the rest of the message is structured specifically to that device type. Even if this went wrong and a message was incorrectly tagged as a HR message instead of a cadence message for example, the rest of the message would be interpreted as nonsense, rather than just showing the HR value instead of cadence.
Still boring, but more relevant.....
All very interesting, but it's not helping you. First off make sure any other potential sources of interference are removed. ANT uses the same frequency 2.4GHz ish as mobile devices, bluetooth, Wifi etc. It's unlikely these are to blame, but try moving anything like this away from your setup if it's close.
Next I'd start to look at Bkool because, to be honest I'm coming to the conclusion that their software quality assurance is generally in the pan . I've not had much success pairing my Kickr automatically with Bkool, but it kinda works if I prod and poke the manual pairing enough. I'm primarily a Trainer Road user and, while TR very focused on training rather than anything whizz-bang like multiplayer, it's a rock solid bit of code and I never really have any pairing issues with any of many sensors. I can't remember if they do a trial period, but if they do it might we worth downloading to use as a test to see whether the cause lies with your devices or Bkool. The ANT+ website
www.thisisant.com
has some diagnostic tools but you may have to sign up as an adopter to get hold of them. They're also a bit on the technical side from what I remember.
theedge
Active Member
I totally agree with this. I have worked for many years in the software industry and it seems that their code base is very poor in areas. Over all stability isn't too bad, i.e. it doesn't crash all the time, but any interfacing to files or devices is dubious. The Video editor is the same and can only encouraged to do its job with a reasonable amount of work and still generates un expected results. I can't believe they use their release software themselves.
jiberjaber
Veteran
- Location
- Essex
Grrrrr..... broken turbo..... going to drop Bkool a line, not happy at the moment.
jiberjaber
Veteran
- Location
- Essex
More annoyingly, my video went live this afternoon.... grrr... broken turbo and can't ride my own vid! LOL
http://www.bkool.com/profile/detail/524877
http://www.bkool.com/profile/detail/524877
jiberjaber
Veteran
- Location
- Essex
Yes - there seems to be a fair amount of flex in where the back wheel runs on the roller to, seems to migrate away from the motor side of the roller as well I noticed, does anyone else suffer from the wheel travelling left & right of the roller?
