BKOOL No power and no resistance
Thanks for adding me to the forum. I just got a BKOOL Go and the software. I like it a lot but I cannot get the resistance to change or any power reading from the trainer.
It pairs ok with the software or the Bkool mobile app. The signal is strong and it sees the power sensor but the power reading remains 0 on the software and app. The resistance does not change either whether It is during a ride or manually using the app.
I tried contacting BKOOL (info@bkool.com) but no answer after a whole week, their support page is not very helpful. They don't answer on facebook or twitter either.
Anybody has had this problem or do you have a phone number I can call for Bkool.
Many thanks