All my contacts were stored in the cloud in my outlook account along with my pictures.
So when I got the samsung I had to load outlook and then I had all my contacts and photos accessible on the phone.
You need a gmail account so I then downloaded everything onto my gmail account.
Bit of a pain but in future to transfer stuff on to a new phone is simple be it android or apple.[/QUote
I have a Samsung tablet and gmail account, so all i will have to do is log into the phone using my existing paswords and everything will be there.