Thanks for the helpful replies. As I have no access to CC at work I couldn't answer until now...
It feels left out.
There may be something in that. It certainly doesn't get all that much use.
However, the story continued today with new and Twang Related dramatic events...
I'd found that although the chain wouldn't drop from the big ring to the middle, clicking twice did get it to go into the small ring and I could quickly change up again to the middle, so there was nothing wrong with the indexing. As my employer was unlikely to be sympathetic I set off for work this morning with the problem still in place. About two kilometres into the ride the bike decided it had had enough of this inept user and managed to drop the chain over the big ring and somehow wrap it into the mech at the same time, before vomiting it onto the road.
! took this opportunity to explore my broad and multilingual vocabulary of swearwords.
Fortunately it is uphill from my village to the tram stop, although in accordance with the usual law of the universe, I had just descended the only steep hill, so it was a short walk to a summit, and I could coast beck to the apartment. On closer inspection the Missing Link had been torn out of the chain, along with another link or two. I had known the chain was a bit loose, so I checked it and realised it had been quite ridiculously loose, so I took a couple more links out before fitting same.
Twenty minutes later we were off again, and suddenly the chain was much smoother, which is not a surprise really. Even better, I was able to tweak the cable enough that the chain obediently dropped out of the big ring.
I'm still not sure if this is because of the shorter chain or because the front mech was bent into submission when the chain became an ugly shape, but hey, it worked, so I'm not complaining...