Still struggling with noises since service

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lulubel

Über Member
Location
Malaga, Spain
Following on from my last posts on this subject, I'm still getting noises from my new rear cassette, and I'm pretty much at a loss now.

The indexing is spot on now. Gear changes are smooth and crisp, the chain isn't rubbing on the front cage in any of the acceptable gear combinations.

I'm still getting a buzzing noise from the cassette in practically every gear, and rattling (similar to the sound the chain would make if rubbing on the front cage, but it isn't that) using the biggest 2 sprockets and either the small or middle chain ring. It's worse on the biggest sprocket, and that's where it started first, but has spread to the second one as well.

It's been suggested to me that the cassette may not have been tightened properly, and that's what I was moving towards. I read up on this a bit, and "wiggled" the cassette to see if there was any lateral movement. There was a tiny bit, but no more than on any of the other 4 bikes in the garage, none of which are making similar noises.

The rear wheel is also secure - seems obvious, but I checked it anyway - so not causing any lateral movement.

In addition to this, on my ride today, it started making a new noise. When I pedal under load - and I'm a small, not particularly fit woman, so my idea of "load" is probably not the same as many people's - I'm getting a scuffing/scraping noise when pressing downwards on the right pedal. It sounds like brake pads rubbing on dusty rims, but I've checked, and I'm confident it isn't that - and I don't think I'm strong enough to create enough flex to cause that, anyway! My concern is the bottom bracket may not have been greased properly. Is that a likely cause of that kind of noise?

I don't have any of the tools to check the cassette tightness or take the BB apart. Does Decathlon stock those kind of tools? We have one about 45 minutes drive away that I could try if there's a good chance they might stock what I need. (I could also order tools from Wiggle, but it will be the end of next week before they arrive here, and I'm not sure if I should be riding the bike as it is.)

I'm reluctant to take it back to the same LBS that did such a poor job in the first place because, based on prior experience, they're not likely to improve on their past performance. I'm trying to find another LBS to try, but haven't had any luck yet.

Help!

Edit: Should have said, it had a new chain and cassette, new cables, and a service (presumably a service would include taking everything apart and regreasing) 10 days ago.
 

smithy92

Active Member
Location
Sale, Manchester
Buzzing noise from rear cassette? Have you checked the top jockey wheel of the rear mech isnt touching the largest sprockets? If it is too close a simple adjustment of the "B" screw will help.

Noise from the front under load could be the crank arm/chainset not tightened enough?
 
I can only suggest you turn the bike up with the chain on the problem sprockets and slowly turn the pedals - the cause of any rattle should identify itself reasonably easily.
 

betty swollocks

large member
Buzzing noise from rear cassette? Have you checked the top jockey wheel of the rear mech isnt touching the largest sprockets? If it is too close a simple adjustment of the "B" screw will help.

Noise from the front under load could be the crank arm/chainset not tightened enough?

I agree with both of those suggestions.
 

irw

Quadricyclist
Location
Liverpool, UK
Also, check that the chain has been run through the rear derailleur via the correct route. If the chain has been taken off, and put back on without paying attention, it could be running over the little metal guard bit next to one of the jockey pulleys.
 
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lulubel

lulubel

Über Member
Location
Malaga, Spain
Thanks for the suggestions, everyone. Here's what I've done ....

Turned the bike upside-down and tried to look for the location of the rattle. I can't see the chain touching anything it shouldn't when turning the pedals slowly, but it also doesn't make the noise then either. The noise starts when the pedals turn faster, and then I can't see clearly.

The chain isn't running over any metal bits. (The only metal bit I could see was just below the top jockey wheel, and the chain was below it - if it had been above it, I imagine it would be VERY noisy.)

The top jockey wheel is clear of the big sprocket.

The chain had been (in my opinion) excessively lubed, and it looked like it was wet lube as well because there was gunk round the jockey wheels, which I don't usually get with dry lube. I've cleaned the whole lot, and tested it all without relubing, and the noises were exactly the same.

Adjusted the cable tension again, but couldn't get it any better than it was. I can turn the barrel adjuster quite a long way in either direction before it causes problems shifting. Is this normal?

Checked tightness of pedals, the single hex bolts at the base of the crank arms, and the 5 hex bolts on the chainrings. Nothing moved, but I didn't get the scuffing noise today either.

On my ride today, I did notice the occasional slight "clunk" from the pedals (both pedals, but not at the same time) - I can feel it rather than hear it - and there does seem to be a bit of a buzzing feeling to the pedals as they turn, and I'm not sure if they felt like that before. I was going to go out on my mountain bike straight afterwards to see if I can feel a difference, but it was too hot, so I'll ride them both back to back tomorrow. (When I say "occasional", I mean I noticed the clunk 3 or 4 times in 25 miles.)

The bike had either been dropped or had a whack while it was in the shop because I noticed when I turned it upside-down that a bit of paint has been scraped off the underside of the bar that runs parallel with the chain (not sure what it's called). I checked the rear derailleur by eye, and it looks straight - I was comparing with my partner's identical bike.
 
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lulubel

lulubel

Über Member
Location
Malaga, Spain
So the problems I'm left with are:

1) Buzzing from rear cassette - rattling on 2 largest sprockets
2) Occasional clunks from both pedals (but not both at the same time)
3) Possible buzzing/vibrating feeling when pedaling

I think I've eliminated everything else, so it looks like I'm left with the BB. Could a loose (or maybe misaligned?) BB cause all those problems?
 
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