Hi all
This is my first post on the forum although I have been reading posts for a while.
Today I picked up a Sirrus Comp, which I had ordered, from a LBS. The guy in the shop pointed out a small chip in the paint where the cables enter the frame. He said he had spoken to specialized who offered £50 off and said a small blob of touch up paint would sort it out. He offered to order a replacement bike which I couldn't accept (My lift had gone and I needed to cycle 15 miles home). So I bought the bike and he is going to phone Specialized to request a replacement frame or a further discount.
Although this sounds quite reasonable to me, I am concerned that he said Specialized knew about the problem and that it only occurred on the paintwork of the Comp. I am wondering whether the paint job on the Comp is therefore more prone to scratches chips etc in other places as well for whatever reason. I would be interested to hear of other people's experiences and on opinions as to whether I should have the frame changed if it is likely to be the same.
Thanks in advance
Stuart
This is my first post on the forum although I have been reading posts for a while.
Today I picked up a Sirrus Comp, which I had ordered, from a LBS. The guy in the shop pointed out a small chip in the paint where the cables enter the frame. He said he had spoken to specialized who offered £50 off and said a small blob of touch up paint would sort it out. He offered to order a replacement bike which I couldn't accept (My lift had gone and I needed to cycle 15 miles home). So I bought the bike and he is going to phone Specialized to request a replacement frame or a further discount.
Although this sounds quite reasonable to me, I am concerned that he said Specialized knew about the problem and that it only occurred on the paintwork of the Comp. I am wondering whether the paint job on the Comp is therefore more prone to scratches chips etc in other places as well for whatever reason. I would be interested to hear of other people's experiences and on opinions as to whether I should have the frame changed if it is likely to be the same.
Thanks in advance
Stuart
