Bike is sorted! The shop invited me into the workshop to watch the work being done too. I was a little miffed that they'd not mentioned the trim on the derailier. I know that sounds a bit fickle, but I did say when I first went in that I'd never ridden a road bike, then again when I did the test rides and when I collected the bike to. You'd have thought they'd have twigged when I came back the first time complaining that I could only get 4 or 5 gears on each chairing. I raised a few points about where I thought my experince of the shop had gone sour and we're back on good terms. Having pondered returning the bike last night, I just wouldn't be able to, it's just too nice. Gear issues aside, everytime I see it, I just want to go for a ride!
They re tuned the gears, as even with the trim function some gears still were not shifting, took it out for another test ride before they checked it on the stand again. I stood over the bike and asked the question, "what's wrong with this bike? other than it's amateur rider" . He look a little puzzled, lol so I pointed to the bar tape. It's not the colour (I knew I'd be cleaning it every ride) it just looks like a three year old did it and I think it spoils what is a beautiful bike. They're going to redo it but I held off as I am pondering reversing the colours and having black tape and white hoods. Pictures will follow, if I get any time off the bike