Hi,
I have an original version of the Di2 which has never worked properly since I got it almost 5 years ago. The shop I bought the bike from, the Shimano distributors and Shimano Singapore have all had the bike back multiple times and they've had the bike for over a year between them in that 5 year period. The problem is sudden discharge of the battery. If it's fully charged when I ride it's always fine but I can never risk trying to do a second ride later in the week without charging it again. Any ideas what's wrong because clearly no one at Shimano does?
I'm going to give them one more chance and then insist that they change the whole system but if anyone else has experienced something similar it might help speed up the process.
PS I have a second battery as an emergency spare so unless I'm very unlucky with two faulty batteries I doubt it's that.