Really annoyed with Cateye!

[Danny251]

Bought a brand new wireless Cateye computer today fixed it securely in the mount and it came off tonight when out a club ride!
Pissed off the mounts are terrible! That's £50 I will never see again

 

[davefb]

Bought a brand new wireless Cateye computer today fixed it securely in the mount and it came off tonight when out a club ride!
Pissed off the mounts are terrible! That's £50 I will never see again

theres a post on here from a bloke who lost a light in similar method.

complained , got replacement/refund..


the mount should be 'fit for purpose'!!

 

[Danny251]

theres a post on here from a bloke who lost a light in similar method.

complained , got replacement/refund..


the mount should be 'fit for purpose'!!

Did he contact Cateye or the shop he bought it from?

 

[smokeysmoo]

Which model is it? I've had loads of Cateye's, (computers & lights), and they have always been excellent.

 

[Danny251]

Which model is it? I've had loads of Cateye's, (computers & lights), and they have always been excellent.

It's the Wireless Strada.

 

[coffeejo]

I've got a cateye wireless and you have to click it in harder than you'd think to secure it. Took me a while to get used to that.

 

[Bobtoo]

The way I read it he can't have it repaired because it's gone.

 

[smokeysmoo]

It's the Wireless Strada.

Very odd that. I've had a CC-RD300W Strada Wireless, CC-RD400DW Strada Double Wireless and currently using a CC-RD200 Strada Cadence on my winter bike with no issues at all.

Certainly recommend contacting the supplier, they should definitely replace it for you

 

[Danny251]

The way I read it he can't have it repaired because it's gone.

Yeah me and a mate went back to try and recover it but couldn't find it

 

[e-rider]

the strada wireless is a benchmark computer - you rarely hear a bad thing said about them - I have 2 and they have both been faultless

I think you didn't click it in enough.

I would try contacting the retailer, if you have no joy, then try cateye direct.

 

[Danny251]

I have emailed cateye so hopefully they will give me a replacement.

 

[Herzog]

the strada wireless is a benchmark computer - you rarely hear a bad thing said about them - I have 2 and they have both been faultless

I think you didn't click it in enough.

I would try contacting the retailer, if you have no joy, then try cateye direct.

Unfortunately, I would agree. This happened to me the very first time I used mine. I stopped straight away, found it, and gave it a proper shove back in.

Good luck getting a replacement.

 

[perplexed]

One of my lights (front) is a cateye, and the mount disintegrated after about two months. Utter rubbish. The rear light one is pretty good though.

 

[Point Blank]

I had the same problem with my Strada Wireless on my first trip with it. Luckily it bounced off the road and hit my downtube making a loud noise alerting me to the fact it had fallen off. What surprised me was that neither the computer or downtube had a mark on them.
With hindsight, I think that I mustn't have pushed it in the mount hard enough because its been rock solid and never moved since.

 

[Moodyman]

Yep - the strada is pretty solid once clicked in. But needs a real push