Problem posting pictures
- Thread starter HobbesOnTour
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OP
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HobbesOnTour
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@Shaun
It has happened again.
I normally add ten photos at a time and your method allows for inserting one at a time. Your method worked after opening up a new tab.
I kept trying by using the "Attach files" (bottom left) opening up a new tab until it worked. I cleared no data.
I understand that an upgrade can be difficult and frustrating but it's been a week since I pointed out that the support link you posted refers to this thread so is no help. At all.
@HobbesOnTour - yeah, the circular reference back to this thread was for trying out the method I'd outlined - but I think you'd got it working again in the meantime.
Let me know what make and model your device is and what browser you're using and I'll contact the developers and see if they can provide a fix.
Let me know what make and model your device is and what browser you're using and I'll contact the developers and see if they can provide a fix.
OP
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HobbesOnTour
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@HobbesOnTour - yeah, the circular reference back to this thread was for trying out the method I'd outlined - but I think you'd got it working again in the meantime.
Let me know what make and model your device is and what browser you're using and I'll contact the developers and see if they can provide a fix.
OP
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HobbesOnTour
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It has happened again.
Cleared data and no difference.
Am beyond frustrated.
Cleared data and no difference.
Am beyond frustrated.
biggs682
Itching to get back on my bike's
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DCBassman
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This just happened to me too. Uninstalled Chrome and set Firefox as browser. All good. Samsung S7 Edge, Android 8.0.0
OP
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HobbesOnTour
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I'm back with a new phone and the same problems.
This is relevant:
I noticed this last night that if I refreshed the page a picture that did not initially appear on the bottom "appeared" after the refreshing.
However, it has been common practice for me to commence uploading up to 10 photos, minimise the browser and use another app while they upload- typically notes.
These days if I do that nothing uploads.
Since the new phone (still Android) the ability to post multiple pictures was lost. That returned today.
I don't know enough to say if that's the software on my phone or the CC software.
Attached are the specs for the new phone, if necessary.
Can I just say as respectfully as I can manage that the lack of communication is disappointing.
I have no idea if the problem is my end or not, if different things are being tried or not. I don't know if there is something I can do to solve or minimise the problem.
Given that I'd imagine posting pictures is a sporadic event for most posters this may be a bigger problem than is clear from this thread.
This is relevant:
I noticed this last night that if I refreshed the page a picture that did not initially appear on the bottom "appeared" after the refreshing.
However, it has been common practice for me to commence uploading up to 10 photos, minimise the browser and use another app while they upload- typically notes.
These days if I do that nothing uploads.
Since the new phone (still Android) the ability to post multiple pictures was lost. That returned today.
I don't know enough to say if that's the software on my phone or the CC software.
Attached are the specs for the new phone, if necessary.
Can I just say as respectfully as I can manage that the lack of communication is disappointing.
I have no idea if the problem is my end or not, if different things are being tried or not. I don't know if there is something I can do to solve or minimise the problem.
Given that I'd imagine posting pictures is a sporadic event for most posters this may be a bigger problem than is clear from this thread.
Attachments
@HobbesOnTour apologies, I've been ill and thought I had already replied last time I was on, but it seems I got side-tracked and forgot. Sorry about that.
I reported your problem to the Xenforo team and copied your device/browser info. Their response was to suggest updating the OS on your device. I didn't want to relay this back to you in case it "bricked" your device and stopped you from posting your journal altogether, so submitted a bug report thread: https://xenforo.com/community/threads/editor-upload-issue.203511/ - which is still active but has not had any official response as yet.
I'm expecting a further upgrade over the coming weeks, which should include some editor bug fixes, so I'll let you know when that happens so you can test it and see if there are any improvements.
I appreciate now that you're on a different device, with a more up-to-date OS, so could you please try using one or more of these alternative browser to see if any of them fix the problem?
Opera - https://play.google.com/store/apps/details?id=com.opera.browser&hl=en_GB&gl=US
Firefox - https://play.google.com/store/apps/details?id=org.mozilla.firefox&hl=en_GB&gl=US
Chrome - https://play.google.com/store/apps/details?id=com.android.chrome&hl=en_GB&gl=US
Dolphin - https://play.google.com/store/apps/details?id=mobi.mgeek.TunnyBrowser&hl=en_GB&gl=US
If one or more of these works better (or at least doesn't exhibit the same problems) then I can feed this back to the XF team to help direct their investigation of the bug.
Thanks,
Shaun
OP
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HobbesOnTour
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Thanks @Shaun and I hope you're feeling better.
I'm typing this on Firefox and added a picture no problems. I'll continue to use Firefox to see if the same problem arises and let you know.
I have an unscientific hunch that the pictures may well upload but are not displayed on the bottom of the screen. I generally don't upload the pictures one at a time as needed - poor WiFi means it's easier to upload them in one block.
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DCBassman
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OP
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HobbesOnTour
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Right, don't know if this will help or not.....
Tried posting photos using Chrome, selected two but they did not appear.
Opened Firefox, navigated to appropriate thread and there was one of the photos!
Perhaps if I'd waited both would have been uploaded?
It seems to me (non techy person) that the photos may well be uploading but that for some reason they are not being displayed.
Tried posting photos using Chrome, selected two but they did not appear.
Opened Firefox, navigated to appropriate thread and there was one of the photos!
Perhaps if I'd waited both would have been uploaded?
It seems to me (non techy person) that the photos may well be uploading but that for some reason they are not being displayed.
I've just experienced something very similar. Trying to upload a photo on my phone. No thumbnail appeared etc. Tried again about 8 times. No evidence of any uploads attempted.
Thought I would switch to my laptop and try the upload again, but to my surprise, when I went to the draft post, there was 8 copies of the photo in thumbnail mode, waiting to be added! Deleted all but one and added it as a full size image and posted the thread.
Not a problem as I know what happenned, will just switch to my laptop if the uploads don't appear,
OP
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HobbesOnTour
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Not all of us have a laptop!
