The mail in Norwich is attrocious, we have a new postie as well, doesn't speak a word of english.
One guy got sacked a few years ago because instead of delivering mail, he was burying it.
We've had letters and parcels go missing. Recorded delivery items go missing (before they were even registered as recorded and RM then told me that I mustn't have posted it, just paid for the postage...).
Cards at Xmas coming in those bags that say "sorry, we damaged your mail" but you could see it had actually just been opened, no pretense in it, just ripped all the way along the top, obviously checking for cash!
They've even lost mail after they'd attempted delivery and left me a card, went to pick it up and they didn't have it there. Told me it must have already been redelivered.
Seems like theft is only a crime if you don't work for RM!
So my postie has already had his tip, all the stuff he's nicked.