Parker International - unbeleivably CRAP

[d3v]

Purchased the Fahgettaboutit lock and the Park Tools AWS11c hex wrench set.

After trying TWICE with my Visa card both times their card taking system returned an error.

I tried paying them by paypal but my cards expiray date needed changing to the new one, so I couldn't actually make the payment via paypal, but they are trying to get me to believe that the payment DID go through to them and that it is somehow tied up in limbo in cybverspace and I need to deal with Paypal.


As I said, NO money was sent to Parker International via paypal as my Visa cards expiray date needed updating!

The money (£65.50) was taken from my Visa account yesterday by Parker International, and now they arn't sending me my lock and hex wrench.

They are lying scumbags, and they constantly get me to ring THEM even after I told them my mobile credit is a rip off, and email is perfectly fine.

Disgusting shower of shoot arn't they.

 

[Panter]

I found them to be excellent, personally

 

[d3v]

Typical ain't it, how you find place that has fair moral prices (who the hell wants to pay £90 for a lump of steel?) and then it turns out to be too good to be true. The downtrodden poor consumer can never win.

 

[Will1985]

who the hell wants to pay £90 for a lump of steel?

You, it seems! You're new and probably only signed up to slag off Parker, but there are enough threads on here about the importance of a quality lock and people do pay a lot for peace of mind when it comes to securing their pride and joy.

Every so often on here we have people signing up to slag off one of the online shops; some will agree and others defend it. Turning on the offensive against the staff won't do you any favours as you could be relegated to the bottom of the pile until it is inevitable they have to deal with you.

 

[fossyant]

Never had a problem with them - been dealing with Parkers for over 15 years

 

[rusky]

Never had a problem with them - been dealing with Parkers for over 15 years

+1

 

[zimzum42]

I found them to be excellent, personally

+1

 

[Alan Frame]

Slagging the company off on here may help you to vent but will do nothing to resolve the problem, especially if Parkers have a low threshhold to libel.

 

[d3v]

I signed up here about 3 days ago. I didn't sign up especially to "slag anyone" off. I just can't wait for tomorrow to deal with this annoying issue, god I hate having to wait for "office hours" while I feel worried and want the problem sorted ASAP, why can't they answer a bloody email at night while they browse the net for leisure like everyone else does.

 

[gavintc]

I like Parker and have used them regularly over the last few years. You seem to have a problem. I do not see why a company should answer e-mails at night.

 

[on the road]

I've never had a problem with them over about 14 odd years.

 

[mr_hippo]

my mobile credit is a rip off...

What has that got to do with anything?

 

[Steve Austin]

Parkers are a really good honest well run company that i would have no hesitation in using or recommending.

If a consumer was trying to use VOID credit cards this would confuse all companies as it looks like they are trying to fraud them. Of course this isn't their mistake, its the consumers.
Paypal is a nightmare when cards need updating, and i've fallen foul of this, with 6 companies suddenly finding the payment i had made being recalled. due to me being careless when i should have updated my account.

 

[Seamab]

Parkers are a really good honest well run company that i would have no hesitation in using or recommending.


Paypal is a nightmare .

I've had good experience with Parkers but will support any rant against PayPal. Twice had my account suspended for no good reason for weeks on end. Pity some retailers will only accept PayPal.

 

[amaferanga]

Yes, paypal can be annoying. I lost by debit card recently and forgot to update my paypal details, but most transactions still went through. It was only when I tried buying something from HK that I realised something was up when paypal wanted me to use an eCheque (the money leaves your account immediately, but takes about 2 weeks to clear before the seller will dispatch your item). Takes 2-3 days to re-verify your account with the new card.

Not sure what's gone wrong with Parkers in this case, but if you remain civil and respectful to the folk you are dealing with I'm sure it'll get sorted out quickly. If you are obnoxious and rant at them then they'll just think you're a dick, probably take longer to sort it out and will probably hope you don't buy anything from them ever again.