Opinion needed

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A bent ring wouldnt have made it through (amongst other quality assurance thresholds) the shop's PDI.

Assuming this was a bike supplied to the customer complete and ready to roll - rather than in a box with the front wheel, pedals and seat out.

Okay I'll try again - I have had two bikes from shops where "the shop's PDI" was a half-assed job - in one case that included providing me with a bike with a bent ring.

So it is possible and plausible that not all shops' QA procedures are what you are certain they must be. BB
 
another reason might be they source B condition components (stuff that came off the production line slightly below the QA threshold) for their builds.

Hey, I'm a cynic, fowgeddaboudit.

BB

There's no way Shimano or any of them would knowingly ship out components with their name on it that didn't mean their QA threshold.
 
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Shimano have asked me to drop the ring into their local distributor to get it assessed - at least they are taking me seriously! Pity about RIBBLE Customer Service though - especially since the bike itself is so good!

But I think it was probably Colonel Mustard with the Candle stick in the workshop prior to shipping!!
 
I'm sure you can read that page in 2 minutes, it says something about it towards the bottom. Bb
 
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