BB is staying with Shell their site says. Hows the service been BTW? They've been sending me offers for a while but because I WFH I've been wary of moving away from BT who have always been good for me.
In time for a MoneySavingsExpert 'deal' (on 28 Nov) I switched to Shell BB from NowTV (latter out of contract and suddenly monthly went from £21 to £36!)
£24 for a 12 month 67Mb fibre jobbie, could have got ?<£21 if 11Mb download was sufficient.
Then I went to cancel (circumstances had changed) - within the 14 day cooling period and well before they'd sent out the modem.
Got through to the special cancellation number, said 'cancel' and the lovely lady probed and explored and then said 'Tell you what, if I credit your account with £100 would that make a difference?' - effectively 4 months 'free' so reduces monthly to effective £16. Mmmm. No, I still think I shall cancel. "How about £125? That's the best I can do."
I decided not to cancel. There's also a £100 Amazon voucher promised at Easter.
If you have Shell energy now, worth considering switching to a variable rate (no exit fee) with another provider and then, with a £50/£50 code from an Octopus customer (DM me), switch to Octopus once the whole Shell > Octopus thing is done.