Well what an experience the lbs was, not at all very helpful.......I rang in advance to enquire about a chain, got to the shop no pleasantries, he just handed me the item. I tried to engage in conversation but he tried to bamboozle me. Don’t think I’ll be going there again Surely it can’t be too difficult to change a cassette or freewheel, as he tried to confuse me
Don't be put off by your experience. It sounds like your lbs should start a club with mine. The guy is hugely knowledgeable but what he has in knowledge he lacks in customer service. Sometimes I get the hump with it and go elsewhere, other times I'll grit my teeth and stick with it because it's practical to do so.
I've been attempting to tinker with some bikes for a while now, and if you have the right tools and some time to trawl youtube (Park Tools howto videos are quite good) you'd probably be able to do some of it yourself. But things like bottom brackets etc. require tools, knowledge and knowhow.
If you know how it's easy, if you don't I think it's best to get someone to show you how or know your limits. I fall into the last category as I don't have anyone local to show me.
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