Exactly, neither a chain swap, very easy, nor a cassette swap, easy, is an LBS job.
The chain splitting tool plus joining pin if using Shimano (no need for SRAM as they use a link which comes with the chain) for chain replacement is cheap enough to pay for itself in one replacement.
The chain whip and special tool for your make of cassette may take a couple of swaps to pay for themselves. Once you've done it once you'll never use the LBS for these jobs again.
Cycle maintenance isn't rocket science and with the right tool you can do pretty much anything yourself.
This year I've replaced a couple of broken spokes, changed a cassette, from 11-32 to 11-34 the old one was still good after three chains and 12000 miles and the same third chain ran on the new cassette with no issues and replaced a Bottom Bracket for the first time.