professionalman said:
I have one of their basic CX10s bikes which is the aliminium framed entry level hybrid bike and by and large it is enjoyable to use and ride.
Its the same as a lot of peoples comments towards PC world - funny how they continue to pinch a good percentage of the market.
Have found
Halfords to be well priced and helpful - just my thoughts though and like all big franchises no doubt depends on the actual shop but the Aintree Shop does it for me.
It's very dangerous to use the Halfords bad LBS good argument because there is no guarantee that any LBS is a high quality service provider or indeed, a provider of quality bicycles.
The quality of service and competence of the mechanics are a variables across the spectrum of
*all* bike retailers. Furthermore a disatisfied customer tells more people about the purchase/service than a satisfied customer which can distort the picture especially when there's a large number of branches which then facilitates the 'me too' responses and the spiral of disatisfaction descends into an inaccurate labelling of a retailer/retailer chain
The assertion that Halfords is bad is just that, an assertion unsupported by anything other than a collection of anecdotes.
Halfords' own brand, Carerra plus the Boardman range have received very positive reviews in the comics though it is fair to say that the Apollo range would not be my first choice.
I have no connection with Halfords other than being the highly satisfied purchaser of five of their value for money Carrera off road and urban bikes over the past four or five years in some instances as a like for like replacement for stolen bikes.
Other cycle retailers have suffered from condemnation by anecdote in the past please don't perpetuate the practise.