The ent place lost me this afternoon.I was the first patient booked in at reception after lunch.Please wait in waiting area C,she even took her mask off to speak to me through pexi glass.Two oclock came and went,twenty past two a kind nurse said who are you waiting for.I took out my phone and showed her the appointment text.Yes i replied i did book in at reception.Well you are not on my card,off she goes,comes back twenty five past two.We have you,two thirty five i am seen.Lets turn the tables i turn up at two thirty five,what would be said.So test shows worse hearing possible.Next week i see a consultant.Can i answer any questions for you.Yes could you boost the good hearing aid.Where was it issued my health centre, no i cant we did not issue it.er er er its a nhs one.So bus to health centre,well i wont bore you with the most obstructive receptionist ever.Yes i AM a patoent here,yes both aids were issused here,no i will not see a doctor to be referred to your ent,it you who sent me to the infirmary i have not done it myself.Why cant you use your computer to book me in,well you have to ring in ,you are kidding i am infront of you explaining slowly and quietly,no ring tomorrow after 9-30.I dont understand how hard it is now to get seen,its all going pear shaped,it was so much easier without computers,you walked in sat on a chair found out who came infront of you then waited.
