My daughter is happy this morning. She's been having issues with the microphone on her Razor headphones for some time, we've swapped ports, adapters etc and nothing. Can't really pin point the issue only that friends tell her the voice keeps breaking down. She emailed Razor as the warranty is supposedly two years. After a few emails returning driver versions and window versions, they said, chop the cable off near the headphones and we'll send you some new ones. She did that last week, sent a picture of said 'chopped' headphones, and a new set arrived today.
No questions. Good customer service.