The BMW S1000R is an excellent bike, you've made a great choice there
We stopped selling Piaggio Group bikes (Aprilia, Vespa, Piaggio, Gilera, Moto Guzzi).
Nothing wrong with the bikes but treated their dealers like sh1t. We were expected to warranty repair bikes that we'd never sold (some dealers were selling them retail for less than we could buy them for at cost!) at half our hourly workshop rate.
Years ago now the company I worked for had loads of Iv*cos, the one I had the misfortune to pilot had a lengthy list of faults when it was about a fortnight old. Took it to the main dealers (literally about 75 yards away) and they tried to wriggle out of every last thing mostly because 'we didn't sell it'. An interesting 'debate' followed and eventually they did the work required.
I most certainly see why your company wouldn't want to do the repairs if they're not being paid properly, but you'd think the vehicle company would make sure they did, as it appears extremely unprofessional to the customer.
Must hasten to add I'm not having a go at you, or the dealership you work for.
Appear to have gone over to the dark side...
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...a handful of rides later and I'm hooked. It's far easier to ride than I expected and actually very pleasant, though would possibly grate a bit over rough roads and longer journeys. It's only the 883, allegedly some HD riders say these aren't a 'proper' Harley, but that would be their problem, if it's true.
Must...not...buy...1952...Beeza...350...advertised...in...MK...
How did the ride home go?