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In a work environment I often managed to grind down awkward people by always being reasonable. Few can keep up being difficult when you are unfailingly helpful. I did it as a deliberate tactic at one point in a big telco where there was a great schism between "IT" ie the computer side, and "engineering" the telecoms side. I would have lunch with them and openly admit I was finding out the vibe of what was happening in the "network". Ultimately it was the bosses 3 layers above who where jostling for importance and we weren't going to let that stop us at our level working together to build fun stuff, and none of the network guys really wanted to be obstructive to the pleasant IT guy they had lunch with most days. To be fair both director level people were very able and generally sensible, but somehow it had got a bit out of hand
Yes - that generally works
I had one guy I worked with who had a 5 year plan for promotion
and anyone in his way got trodden on
He did try to do the same to me one time - the nice programmer type guy who always helps people
Yeah - didn;t work
but I kept being nice to him just kept my eyes and ears open
He came to my leaving do several years later and seemed genuine when he said he liked working with me and respected me
I did save him from major failures a couple of time by then!