looking for reliable broadband

[johnnyh]

Zen if money is no object, Be if you want it for less.

 

[Carwash]

****ing severe geeks. guantanamo geeks. asperger syndrome bmx geeks.

geeks that you wouldn't take home to meet your parents.

oxford university geeks with alien geeks bursting out their stomachs on churchday.

They sound like tough 'ombres. The kind of men who'd scramble your partition table as soon as look at you.

 

[marinyork]

So we have BT 1 v 3 Virgin Media BB Coming Soon Athletic
Zen Caledonians 2 v 2 Be United

 

[4F]

I'm very happy with BT, not the cheapest but certainly where I am excellent service .

I agree, never had a problem with them

 

[Funtboy]

virgin media

+1

 

[barq]

Zen or Plusnet for reliability. Andrews and Arnold for really good geeky tech support.

The other way is to assume some level of downtime and have a plan B. If being offline is a major headache then a £10/month or PAYG 3g connection might be a plan. I know you shouldn't need to pay for a backup, but if connectivity really matters...

 

[marinyork]

Plusnet. Yeah, right. One of the worst companies around. Started out well enough but decided to concentrate on high quality CS. Works out fine in theory, unless your product is so bad like theirs is.

 

[redcogs]

richard thompson on bbc24 hardtalk now!!!!!

this is going to be the weirdest interview ever, about the value of folk music

Folk music has considerable worth. The song 'The First Time Ever I Saw Your Face' is a love song written for and about a folk enthusiast by a folk singer song writer. It is, of course, the definitive love song, and the composer is the definitive song writer.

 

[Globalti]

Ewan MacColl wrote it.

 

[colly]

I'm on Virgin via the cable. seems pretty fast to me and rarely do I get any problems now.

Did have an issue some 18 months ago and was without net access for 10 days.
The customer services and tech support seemed incapable of sorting it out among themselves. They might have been in different galaxies rather than different countries.
It took three letters of complaint and I don't know how many trillion phone calls and at least three cable modems etc etc etc.. to sort out.
In the end it was an 'accounts problem'..........no I don't understand either seeing as the bill is paid by DD.

Having said all that when I got an engineer here who had a bit of application and nous he made a few checks a couple of phone calls and had it sorted it in 15 mins. (thanks Andy Casey)

To give them credit Virgin did follow up my complains though and I got free this and that for a year so it least moaning at them got a response.

 

[redcogs]

Ewan MacColl wrote it.

 

[Globalti]

We have BT Internet with a HomeHub, which seems to work reliably. The help line is in India but if you've enough patience to get through all the questions like "Is your electricity turned on?" and "Is the computer plugged in?" they seem to be pretty good.

 

[PpPete]

Plusnet. Yeah, right. One of the worst companies around. Started out well enough but decided to concentrate on high quality CS. Works out fine in theory, unless your product is so bad like theirs is.

I've been with plusnet since they took over Force 9. Never had a problem.