I recently received an email from Plusnet with an offer to upgrade me to fibre. Whoopee! I went online to order it. No such offer was accessible to me via the website so I decided to do it the old-fashioned way, by phone. It only took 5 minutes for the very helpful young woman I spoke to discover that I still...I have moved from Hebden Bridge to Todmorden since we last did this. My BB is slightly quicker now - about 16 Mb/s download and 0.8 Mb/s upload. That is plain ADSL though - I can't get fibre despite being less than 2 km from the telephone exchange and it being available nearby. Openreach have gone from saying 'Coming soon' to 'No plans yet' with no explanation of what the problem is.
... can't get fibre despite being less than 2 km from the telephone exchange and it being available nearby.
This is on my phone connected to the Wi-Fi
Ping Download Upload
18 ms 244.96 Mb/s 49.04 Mb/s
Virgin
Changing to fibre last year was great for my family.
We now get 225mb, but the real difference is that the line is constant. We haven’t had a dropout in months, where as with copper the signal would drop out all the time., especially on Saturday night when usage increased.