Not wanting to start another thread as it pretty much applies to the topic covered in this one.
Main dealers really don't do themselves any favours!
My wife's car (an Audi, but that isn't particularly relevant) is currently at the dealers for a manufacturers recall job (something to do with the cabin heater and a fire risk
).
They have done their duty of care and inspected the vehicle for any other work that may be needed, then sent a little video clip of the inspection to highlight the things that are 'needed'.
The car is approaching 3yrs old and nearly 40k. Their suggested work would cost almost exactly £1k and includes Fr & Rr discs as they recommend they should be changed at this amount of wear.
Now I don't want to be unsafe but these discs have had regular visual inspections by me and they are barely even run in. Nice flat, clean braking surface with no grooves or lips at the inner or outer edges. They even go to the trouble of pointing out the 'wear' in the vid and the mechanics finger points to the little ring of dust and light corrosion on the outer surface of the discs circumference. This is not a lip, it is the outside of the disc....
I will concede that some of the work is needed, the pads are getting low, fronts are probably less than 25% remaining while rears have around 33% left. But the discs are as new, used but not worn (they have not measured disc thickness, they state it is a visual inspection). Why can't they just be open about it and admit these discs will easily outlast a second set of pads without wearing past safe levels? It is the blatant money making that gets my goat. Anyone that doesn't know about cars or is paying via a company contract would just sign on the dotted line.
It is wrong that you can't trust main dealers not to charge you for work that is not needed.