So had the carpet fitters round today as planned... Unfortunately it didnt quite go to plan
I've used Carpet Right since they're just down the road from me and I didnt have much time to go round and get quotes. All went very well with my first visit to the shop, the salesman was knowledgeable and recommended me some ranges for my needs, even steered me away from a more expensive option I was considering. I had taken all the measurements myself and drawn a fairly detailed plan which they used to price it up and after I had accepted the quotation they arranged to come and measure up themselves to confirm the price. When the measuring lady arrived she spent about 40 minutes going round with her tape and putting dimensions in to her tablet before confidently telling me the quote was out by 'a little bit' and that it would actually be an additional £600 on top of the £1700 they had quoted... I calmly explained that I didn't consider a 30% increase 'a little bit' and wanted to discuss this with the shop before I went any further. Cue late evening telephone discussion with original salesman, who had the measurements she'd taken to hand. We went through them one by one as I walked around the living room with my tape measure and found 2 critical dimensions were wrong, which changed where the seam was due to sit and ergo the total amount of carpet required. He thought it would be best, given the errors, to send measuring lady around again to do it again. After her second visit the original price was reinstated and I went ahead.
This morning the unfortunate fitters arrived to fit the carpet. They did all the prep, gripper rods down and new underlay cut and fitted, then removed the carpet from the van and rolled it out. It was a meter short
After investigating what had gone wrong it seems they'd somehow used the measuring ladies first set of (incorrect) measurements to cut the carpet in the warehouse so whilst the overall quantity was correct, it was never going to fit unless I accepted a second seam. Which I didn't
So they have taken it away again and I'm now waiting to hear when a new piece, hopefully cut to the right size this time, will be available...
On the plus side whilst it was rolled out it did look rather nice
On the down side the sofa is arriving tomorrow morning so when they return to fit the carpet they'll have to work around it
This is what I'm left with for now...