To illustrate this, and maybe increase engagement, you may wish to consider showing us an image of a graph of your HR when the HR display read lower than you think it actually was. An interval session perhaps? Or a climb where you were up in the 170s (or whatever) and then it dropped. Sometimes I've had the display show what I think is half (cf before and after) and sometimes twice (e.g. 280) but a hand on the chest strap sorts that out. The battery in the strap lasts a long time ime.
I have been a Polar HRM user off and on since the late 80s.
Also consider not cleaning the pads and using saliva rather than water for "moistening". I also smear saliva on that strip of my chest. In extremis you could get some of the gel the medics use: this:
https://en.wikipedia.org/wiki/Skin_electrode_gel
Thanks - can't provide much more info currently as the only riding I'm getting in is the commute. It's definitely sporadically reading low - for example circa 40% of max when mooching along on the flat at c. 12mph, when I'd typically expect 50-60%. On Monday's ride it averaged low-40s nearly all the way, when the norm would be low-60s. It did pick up to mid-70s when I hit the hill near the end, which seemed about right. For the first couple of starts recently it's read zero (rather than no value at all, as it would if there was a connection problem).
That's very odd about yours; I can understand it reading low, but high is bizarre - sounds more like a processing error than a reading issue.
I did wash the strap a while ago, but don't recall any problems directly afterwards. I already moisten the strap with saliva (out of lazyness rather than any understanding of why it's better!) but I can appreciate your argument for doing so now you mention it. Maybe my electrolytes are low..?
I think it's had maybe 4-5 batteries in 5yrs / 1000ish hours so I guess I can't complain - usually it gives a battery warning when it's approaching expiration and I've not had any from this one..
Battery change first, and check the 'contacts' are wet enough - if you aren't sweating when riding it probably won't be reading well.
Thanks - as above I don't think it's the battery as it was replaced relatively recently and I've had no warnings, but I'll give it a go if I get no joy otherwise.
I'm thinking that poor contact (probably between the HRM and the skin) is most likely. My skin is typically dry anyway, the house is like a desert and I don't usually ride when it's this cold so as you suggest it may be down to a lack of sweat.
Do you have a secondary means of checking your heart rate? A blood pressure monitor or an oximeter (finger clip) would enable comparisons to be done at home and you could do some spot checks with an oximeter at points on your ride, after halting for a quick stop.
Thanks - unfortunately not and while I'd like to compare it to something else for verification, the numbers are off enough to be certain that there's a problem.
This morning we started off with an HR of zero; didn't have time to mess about with it so just kept going and it started giving more believable figures after a few minutes. For convenience I tend to put on the strap before I leave the house, then it's a 20-25 min drive where I'm obviously not exerting myself before I connect the device to the strap and begin the ride.. this hasn't been an issue previously however as above I've not really ridden in these conditions before.
I'll pay more attention to the strap / chest interface and take it from there. Thanks again for the thoughts