Gutted with LeisureLakesBikes

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Muttley

Active Member
This morning I put in my order for a Scott CR1 from LeisureLakesBikes with a big grin on my face:smile:
I got an e-mail confirming my order and it is being processed,and then later on I received an e-mail saying sorry we no longer stock the bike you ordered would you like an alternative or a refund.
So i phoned them up with out the grin this time and asked why they have taken my money for a bike they no longer sell with which they replied there sorry that's the way the system works and I've got to wait 3 days for a refund so that's the 1st and last tome I use them:sad:
 

ColinJ

Puzzle game procrastinator!
So i phoned them up ... and asked why they have taken my money for a bike they no longer sell with which they replied there sorry that's the way the system works and I've got to wait 3 days for a refund so that's the 1st and last tome I use them:sad:
Hopefully, you told them that? I'd also mention that you were passing the information on to warn other people about it!
 

wiggydiggy

Legendary Member
I nearly went with them for my latest ride, they seemed helpful enough on the phone but in the end I went elsewhere.
 

zizou

Veteran
The gutting thing is I was gonna get the F6 from Wiggle but the offer finishes tomorrow and my other option was the Boardman carbon but Halfrauds have put it up £200 so I'm now looking at Ribble bikes.

Keep an eye on the Halfords website, they often put the price up on bikes for a month or so before then discounting them again on sale with "save 20%" or whatever!
 
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Muttley

Active Member
After 3 days I finally got my money back and this morning I ordered the Felt F6 from wiggle.
I was on the laptop waiting for the money to be put back into my account and it came with 4 hours of the wiggle Christmas sale left so I got a £1500 Felt for £1350!
 

Zoiders

New Member
They did that to me as well.

Accept I had paid my deposit, aranged a collection date and turned up on the correct day in person.

They had sold it.

This is and few other acts of cockendery is why L/L will never again get my money.
 

2wd

Canyon Aeroad CF 7.0 Di2
Took my bike there for a service and some adjustments

Came back worse than it went in :angry:
 

Stephenite

Membå
Location
OslO
Each time I've bought anything from L/L they've been very helpful. This is the shop in Bury I'm on about and not telephone and internet business.
 

2wd

Canyon Aeroad CF 7.0 Di2
Each time I've bought anything from L/L they've been very helpful. This is the shop in Bury I'm on about and not telephone and internet business.

Thats where they messed my bike service up

Brake pads badly adjusted,gears rattling and wouldn't go in the big ring
 

Stephenite

Membå
Location
OslO
Thats where they messed my bike service up

Brake pads badly adjusted,gears rattling and wouldn't go in the big ring
Hope you told them about that.

TBH it's been a couple of years since i was last there. But then they knocked a few quid off the total price of the bits n bobs I was buying, and clipped some reflectors onto a set of pedals that orig. didn't have any.
 

2wd

Canyon Aeroad CF 7.0 Di2
Hope you told them about that.

TBH it's been a couple of years since i was last there. But then they knocked a few quid off the total price of the bits n bobs I was buying, and clipped some reflectors onto a set of pedals that orig. didn't have any.

Certainly did

Reply was "impossible,we've had our experts on it"

My reply was "you can have all the experts you want on it but they f****d it up"
 
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