I bought a few bits from
Wiggle (well,
Chain Reaction actually) last week and it was due for delivery today.
When I ordered, I selected collection from Evri Parcelshop, which is the local post office. I definitely did - see screenshot.
As I was driving to work this morning I received an SMS from Parcelforce, which the car read out to me, telling me that my parcel from Wiggle was due to be delivered this morning and I could respond with 1 to rearrange, 2 to divert to a post office, or 3 or 4 for something else. As it was supposed to be being delivered to the post office anyway I ignored it.
Got a further SMS from Parcelforce mid-morning saying that they had attempted delivery at my house but there was no one in to sign for it, so they've left it with the neighbour across the road. I have confirmed that said neighbour across from my house does have the parcel.
What?