+1, helps that most of them seem to be into their cycling. One had/has a broken collarbone but is still working.
Yeah, I think his name is Craig, I was served by him when I bought my roadie a year and a bit back, I see him commuting in on Saturday mornings quite often as I'm headed the other way. Nice guy, was talking to him today, a bus clipped him and he broke his collar bone, his arm was in a sling today.
The staff in Manchester Deansgate are on the whole very good and they have gone above and beyond the service I would have expected more than once. They have assembled items bought from elsewhere for free before, cant get much better service than that.