PaulSB
Squire
- Location
- Chorley, Lancashire
This is exactly how I have worked for as long as possible as the advent of online billing etc gave the opportunity. Prior to this we used a DD which was expected to cover the annual cost by building up a summer credit etc. which usually worked well. Online billing was fantastic as I was able to control the DD to closely match consumption.either up or down within their estimated yearly bill.
We've been offered the chance to fix till June '23. This morning's task is to analyse usage for the winter from historical bills with other suppliers to assess if a fixed rate is a viable option. On the face of it the fix will be no worse than the forecast increase from October.
In the last few minutes I've discovered the unit cost I am being billed at is lower than the tariff showing in my online account. One just couldn't make up the utter incompetence which is BG, they don't deserve to survive when much better companies in terms of customer service, flexibilty etc. have gone to the wall.