Energy bill increases

[jowwy]

There is no need to explain. It is very simple. Either they did let you go on it, or you aren't on it.

It may have taken some persuasion on your part, but that doesn't mean they didn't allow it.

They didn't allow it prior to October unit price cap......once October kicked in, i was then covered by the new unit price cap, but wasnt from the time i switched up to October 1st.

Therefore for a few days in September i was subjected to their offer to switch rate of 55p/kwh electric and 24p/kwh for gas, because it was my choice to switch.....as i was then a customer, when the October 1st unit cap came in, they had no choice but to allow me to be switched to the standard rate covered by the government

Previous to October 1st there was a unit price cap, of around 27p/kwh for electric and 7p/kwh for gas......which in monetary terms for the AVERAGE household was around £1980 per year.

I hope this clears up the matter, but im guessing it wont, as you know more than anyone else and like to tell people that you do.....but in the rule world its not.

 

[Alex321]

They didn't allow it prior to October unit price cap......once October kicked in, i was then covered by the new unit price cap, but wasnt from the time i switched up to October 1st.

Therefore for a few days in September i was subjected to their offer to switch rate of 55p/kwh electric and 24p/kwh for gas, because it was my choice to switch.....as i was then a customer, when the October 1st unit cap came in, they had no choice but to allow me to be switched to the standard rate covered by the government

Previous to October 1st there was a unit price cap, of around 27p/kwh for electric and 7p/kwh for gas......which in monetary terms for the AVERAGE household was around £1980 per year.

I hope this clears up the matter, but im guessing it wont, as you know more than anyone else and like to tell people that you do.....but in the rule world its not.

It clears it up fully.

But your previous statement that they won''t allow it if it is your choice to switch is still wrong. As you say, when the October change kicked in, they had to let you go onto the standard tariff, which is because that October change also came with a requirement for them to allow it for all of their customers.

Prior to that you would have been right, they may not have allowed you to go onto that tariff when switching to them. Now they have no choice but to allow it.

 

[jowwy]

It clears it up fully.

But your previous statement that they won''t allow it if it is your choice to switch is still wrong. As you say, when the October change kicked in, they had to let you go onto the standard tariff, which is because that October change also came with a requirement for them to allow it for all of their customers.

Prior to that you would have been right, they may not have allowed you to go onto that tariff when switching to them. Now they have no choice but to allow it.

To current customers...people switching off their own back, may not still be protected as its their choice to switch. Which is why everyone is being advised not to switch suppliers as there is no guarantee you will be protected. I was a CUSTOMER, so they had no choice

The word customer here is key.......Scaleyback isnt currently a customer for one of their products, therefore may not get the unit cap protection for the new product he requires, if he needs. Again the word MAY, is key here, i didnt say WOULDNT

here is my original post for clarification....

 

[Jody]

Hopefully not…
https://news.sky.com/story/amp/futu...drought-with-global-stilling-to-come-12766917

Something I had noticed over the last few years along with weather that doesn't change for weeks at a time.

 

[Alex321]

To current customers...people switching off their own back, may not still be protected as its their choice to switch. Which is why everyone is being advised not to switch suppliers as there is no guarantee you will be protected. I was a CUSTOMER, so they had no choice

The word customer here is key.......Scaleyback isnt currently a customer for one of their products, therefore may not get the unit cap protection for the new product he requires, if he needs. Again the word MAY, is key here, i didnt say WOULDNT

here is my original post for clarification....

View attachment 671035

Since October, they have no choice. All customers - including those who are just becoming customers - must be offered the default (standard) tariff as an option.

The fact you are switching by your own choice makes no difference. You are a customer of theirs from the moment you make the switch, and must be offered it. New and existing customers must now be offered the same choices.

Most people are being advised no to switch because with the caps and price guarantee, there is currently no benefit to switching in most cases.

 

[jowwy]

Since October, they have no choice. All customers - including those who are just becoming customers - must be offered the default (standard) tariff as an option.

The fact you are switching by your own choice makes no difference. You are a customer of theirs from the moment you make the switch, and must be offered it. New and existing customers must now be offered the same choices.

Most people are being advised no to switch because with the caps and price guarantee, there is currently no benefit to switching in most cases.

just because ofgem have told them to do it, doesnt say they are.....

casing point on direct debits and other advice from ofgem.......thats why i said MAY

 

[Scaleyback]

A new ( unwanted) high in ' ma maison' Gas only (incl SC) 82kwh in 24 hours £8.30.

 

[Alex321]

just because ofgem have told them to do it, doesnt say they are.....

casing point on direct debits and other advice from ofgem.......thats why i said MAY

Fair point.

You do have redress if they are disobeying that, but said redress could take quite a while to get anywhere.

 

[Jody]

Just had this from Bulb. Big savings on the way

"We're decreasing our electricity unit rate from 33.017p to 32.807p per kWh"

 

[vickster]

Just had this from Bulb. Big savings on the way

"We're decreasing our electricity unit rate from 33.017p to 32.807p per kWh"

Haven't Bulb gone tits up and in process of being taken over by Octopus? 🐙

 

[Jody]

Haven't Bulb gone tits up and in process of being taken over by Octopus? 🐙

In the process of but not fully taken over as yet.

 

[vickster]

In the process of but not fully taken over as yet.

as I said

 

[Jody]

as I said

Apologies. I mis-read things on a regular basis

 

[jowwy]

As we all know outside temps make a difference for what you spend on heating/gas……tomorrow morning is forecast to be -7, were as on monday we have a forecast in temps of 14 degrees.

Thats a 21 degree difference in temps for december…..it be like being in the bahamas lol

 

[mjr]

As we all know outside temps make a difference for what you spend on heating/gas……tomorrow morning is forecast to be -7, were as on monday we have a forecast in temps of 14 degrees.

Thats a 21 degree difference in temps for december…..it be like being in the bahamas lol

You might like to look at the forecast wind!