- Location
- Glasgow
I did ask some young ones (uni age), why most of them could not follow simple oral instructions.Thank you for this thread. It will really help me to understand and help children at school who struggle to follow oral instructions.
The answer was "send us a what's app", we are used to this kind of communication.
Right enough, a few months later a new manager started communicating us work instructions via instant messaging: productivity increased threefold!
Then they left, the new manager banned mobile phone use on shift: it was chaos again, team members misunderstanding or forgetting instructions.
Teams were aged 18 to 25.