If this was fitted a year ago, the shower tray should have had (or be fitted with) an upstand, which is a section that is fitted with the tray before the tiles are placed, and prevents any water from getting under the tray.
If the tiles are loose only a year later (and all tile adhesive is waterproof these days) then you need to have the bottom (2 ?) courses and the tray oot and find out what has happened. Be prepared for a rotten floor....
If the tiles are loose only a year later (and all tile adhesive is waterproof these days) then you need to have the bottom (2 ?) courses and the tray oot and find out what has happened. Be prepared for a rotten floor....