I am with Jezston and many others on this one.
Although I appreciate the scheme for what it is in reality (I've been through it almost twice now) , the way it is 'sold' to staff by employers is generally by glossing over any potential issue and using much simplified bullet points;
You WILL most likely pay only 5% of the original price as a final payment after 12 months.
You WILL most likely save 40% of the total price over the 12 months.
etc. etc.
It reminds me of the poor pension and insurance advice given out pre-regulation in its simplicity and misdirection.
In an employer-employee relationship there is normally a great deal more trust than when dealing with a financial adviser, so small print is rarely looked into. Also, paperwork shown merely references the hmrc guidance, rather than showing the full 22 pages(?) for the employee to scrutinise.
Fortunately for me, I adhere to the 'if it looks too good to be true, it probably is' school of thought and read up and around the subject before anything is signed, so I was aware of the real way it worked from the beginning, rather than the way it was presented to me.
Point of interest - it always seems to be HR staff\departments who handle this kind of thing, rather than financial staff who would be better placed to explain any potential shortcomings.
Anyhoo - although I love the scheme and have benefited from it immensely,. all of the negative comments I have ever seen regarding the scheme are to do with the way it was explained and their expectations not meeting the reality.
This site and others go some way to help explain the scheme in actuality...unfortunately it is often the case that the scheme has already been entered into before the knowledge is found.
This is not the schemes fault, nor hmrc's. However I really think that the selling could be better explained and regulated at the employer end.
Two other things: Shouldn't all c2w stuff be in commuting? Also, as this type of stuff comes up quite often, perhaps a Sticky would be informative...although that would be a whole lot of Stickies...