Hmmm?? Looking at the photo i can see the chain guide is quite loaded.
I don't suppose you have the chain "crossed", with it on the largest chainweel at the front
and largest at the rear?
I know my cheap and nasty 2010 coyote everglades road bike will throw its chain off the
largest front chainwheel if i go into gears 1/2/3 on the rear, where a road bike three times
the cost like my Trek isn't bothered at all by poor gear use.
Yes, the chain at the time of this picture was crossed (largest front and rear).
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EDIT - I have just been experimenting with it and you are quite right, when the chain is 'crossed', the chain guide is always in the fully loaded position, when the chain is uncrossed the chain guide moves back to an unloaded position.
I think you may have solved the problem. Simply, I was never aware that certain configurations of gears were usable, and neither did I notice the problem with a fully loaded chain guide. So, I'll see how this goes, but I think it looks promising.
