Rohloff_Brompton_Rider
Formerly just_fixed
A quick google shows that they suffer from uneven spoke tensions...kinda matches your photo.
Looking at them earlier I was think something like that, just from the way they are split.A quick google shows that they suffer from uneven spoke tensions...kinda matches your photo.
Just an update, as @bromptonfb says Planrt-X were great, replaced the wheels with RS11's and a £10 credit as they are cheaper than the RS10's were last year.
Result!Just an update, as @bromptonfb says Planrt-X were great, replaced the wheels with RS11's and a £10 credit as they are cheaper than the RS10's were last year.
+1.Great to hear of companies that offer quality service - Well done Planet X!
I dont usually have many problems even the local Halfords seems ok as they ride themselves. When I started in in June 2013 I had a slight problem with Spa Cycles, as I was asking questions that the guy seemed to think I should now the answers to, however it could be he was busy and pushed for time, even though I put in orders for over £100.+1.
We get a lot of negatives about shops etc.Nice to speak out when they do well.
I can truly say, I have never had such good service, they were sorting replacements without even looking at the wheels (obviously they had to eventually)Excellent customer service from them Just goes to show that not all companies try to wheedle out of it (not thinking of any company in particular..... just generally)