n/a means 'not available'. I expect no-one at 'Raleigh' (which is now merely an importer of 'Raleigh' branded product) ever opens any of the boxes let alone weighs any of the beggars.
I'll retract the above - except for the lack of interest bit - they may intend to mean 'not available' but here is a quote from the actual Raleigh website specs for bike recommended to the OP:
Gender: Unisex Adult Frame Material: AIRLite - Aluminium Colour: Gloss Black
Weight: Not Applicable
Frame Size: 56cm
Gearset: 18speed Shimano Sora gears with EZ Fire shifters Brakeset: Powerful Tektro caliper brakes
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