wiggydiggy
Legendary Member
So just some feedbaack.
In hindsight I might have needed a optician to help me as I've ordered the wrong lens on one pair. I wanted an Anti-Reflective but have actually ordered AR and a blug light filter. The effect is quite a lot different to what I'm used to. Glasses Direct have said I can return them and have them changed for free so that's what I'm doing now.
So - read what you are ordering, it's not as clear (lol!) as it seems when picking the lenses.
In hindsight I might have needed a optician to help me as I've ordered the wrong lens on one pair. I wanted an Anti-Reflective but have actually ordered AR and a blug light filter. The effect is quite a lot different to what I'm used to. Glasses Direct have said I can return them and have them changed for free so that's what I'm doing now.
So - read what you are ordering, it's not as clear (lol!) as it seems when picking the lenses.
. Couldnt get them to stay on my nose - they used cheap hard plastic nose rests rather then the softer silicone ones my old ones have and they keep sliding off. Fingers crossed they uphold their return policy of full refund if not satisfied within 120 days. Gonna order some more contact leses for time being.
, and they pushed it to the extreme...... As soon as I put their glasses on I felt sick - Their response was "Oh you aren't used to varifocals". My entirely honest response was that I'd had varifocals for 8 years with no issues. They bent the frames in an attempt to cure the optical errors - bizarrely heating the metal frames to assist the process. I explained I was an engineer, and unless they heated the metal to about 600C it wouldn't help the process, but that fell on deaf ears. 2 more visits and they were about to rely on the 'you've had them 30 days' get out of jail free card. I returned once more to the store and the Manager of the opticians wasn't available (out all day), so I appealed to the store Manager who thankfully sorted a refund after we told him the whole sorry story. Moral here (as it seems with any faulty goods) is to insist on a full refund without allowing them to fiddle with them, or you accept the repeated attempts to repair and leave the way open for them (the experts as the law would call them) to walk all over you.