Broadband Recommendations

[Salad Dodger]

We have been with BT for years, at the previous house and again when we moved to this one. But they were getting blooming expensive. I have switched to Talktalk and, with the exception of losing BT Sport on TV, I am very pleased with the service, and am saving £40+ per month. I could add BT Sport to my Talktalk TV package for £29.99 per month, but I don't need it that much.....

 

[welsh dragon]

My contract with BT will be up at the end of January. I have every intention of changing to either Plus net, Zen or EE. Haven't decided which one yet.

 

[Mike_P]

Swopped to BT fibre as Vodaphone cancelled my service. Advantage is the open WiFi where available which means less need to use mobile data. Full HD TV package including Eurosport 1 & 2 is around the price the original poster was being charged just for broadband. Will go up but the equivalent package from Virgin whilst slightly cheaper initially goes up far steeper. Did it through TopCashback and got £130 back. The setup charge was no where near the £265 quoted earlier in the thread although my phone was through BT already do that may be an influence in the set up charge.

 

[slowmotion]

I got an email from TalkTalk yesterday telling me that my Tiscali email address would vanish after December. I'm not too fussed.....I left TalkTalk about eight years ago due to their appalling service when they had a technical problem. I won't be sending them £5 a month to keep the email going. I have Gmail.

 

[vickster]

I got an email from TalkTalk yesterday telling me that my Tiscali email address would vanish after December. I'm not too fussed.....I left TalkTalk about eight years ago due to their appalling service when they had a technical problem. I won't be sending them £5 a month to keep the email going. I have Gmail.

Interesting...need to check for my folks

 

[Accy cyclist]

i swapped from Sky to Shell Energy last Friday. I was paying 40 quid with Sky just for an internet connection and a phone line. I now pay £17.99 but no phone connection,but seeing as i only made about 2 landline calls a month it's no loss. So far i've had no disconnection moments like i had with Sky on a regular basis.

 

[Deleted member 26715]

Just received an email from Vodafone to advise our broadband is going up mid contract by £2.50 amazing as last week the son got a letter from them offering the same package as we have for £7 cheaper (now £9.50) cheaper, so it looks like I'll be cancelling my contract & it will be going in his name.

 

[swee'pea99]

FWIW, I rang Plusnet to complain about slow connection speeds over the last three or four days. To my surprise ('all our operators are busy fobbing off other customers') I found myself talking to a nice lady within a minute or so, who took my details, checked the line, confirmed there was a fault, got in touch with the Openreach people, and after a brief wait told me it would be dealt with by midnight tomorrow at the latest. Obviously I've yet to find out whether they'll actually do it, but so far I'm impressed.

Having said which, I also got a message t'other day telling me my broadband bills will be going up £1 month, and confirming their eyewatering phone charges - check this out:

So, 23p before you even say hello.

Just as well we never actually make any calls on it.

 

[Deleted member 26715]

Try VOIP we charge less than 1p per minute

 

[swee'pea99]

Try VOIP we charge less than 1p per minute

Most of the people I call are on Telegram, so we use that. Costs nothing, or near as dammit.

 

[swee'pea99]

Update:

Got a text this morning telling me that Gerard was now working on the fault. Go Gerard! Then another telling me that Gerard was done. Way Gerard!

Normal service is resumed.

That's pretty good service in my book. Hats off to Plusnet and Openreach.

And Gerard of course.

 

[GetFatty]

I had to wait until last year to get fibre broadband due to some old guy down the road refusing to let BT replace the green junction box. Since that was done however, my Sky broadband has been great averaging around 55 - 60 MBps

 

[SpokeyDokey]

B4RN - fibre to property 1000Mb/s at the router. £30pm + £9pm for VOIP unlimited.

 

[swee'pea99]

Update:

Got a text this morning telling me that Gerard was now working on the fault. Go Gerard! Then another telling me that Gerard was done. Way Gerard!

View attachment 490482

Normal service is resumed.

That's pretty good service in my book. Hats off to Plusnet and Openreach.

And Gerard of course.

Oh dear...

 

[Deleted member 26715]

Maybe Gerald got lost