Boardman fork snapped what should I do?

[Pale Rider]

https://www.planetx.co.uk/i/q/FOSECX/selcof-carbon-cyclocross-fork

I like the look of this one, it is similar shape and same colour to what I have and would match the bike.

It has a taper steerer, so I'm not sure it will fit.

Depends on the steerer on your bike.

Post a pic of the bike's head tube and I expect someone will be able to tell you, or there may be a spec sheet for your bike online somewhere.

 

[Randommoose]

Mine is a tapered steerer @Pale Rider

 

[Pale Rider]

Mine is a tapered steerer @Pale Rider

Job should be a good 'un.

A bike shop would charge labour to fit it.

Sounds as if your shop is high end, so you could probably find one that would do it for less.

 

[Randommoose]

Job should be a good 'un.

A bike shop would charge labour to fit it.

Sounds as if your shop is high end, so you could probably find one that would do it for less.

It doesn't have mudguard mounts and the brake mounts are different. Both things that can be overcome but I need to check out what I would need to get.

Their labour costs are decent, but I'll probably do as much of it as I can myself and get the shop to finish anything I can't (cutting steerer) and check it over.

 

[Illaveago]

I was wondering if you should contact your local Trading Standards as you said that your LBS was shocked to see a failure like that on a pair of forks.
If they were to inspect them and agree with the LBS their voice may carry a bit more weight than yours in getting the companies to take notice.

 

[classic33]

Not the first time

https://cycling.today/more-stories-about-potentially-deadly-carbon-bikes-emerge-after-stanton-case/

From
http://cycleseven.org/carbon-fibre-fork-failure

 

[Randommoose]

I was wondering if you should contact your local Trading Standards as you said that your LBS was shocked to see a failure like that on a pair of forks.
If they were to inspect them and agree with the LBS their voice may carry a bit more weight than yours in getting the companies to take notice.

I hadn't thought of that. Can I still do that even though I bought the bike second hand?

Not the first time

https://cycling.today/more-stories-about-potentially-deadly-carbon-bikes-emerge-after-stanton-case/

From
http://cycleseven.org/carbon-fibre-fork-failure

Interesting to see on those links how many of the failures mentioned are Boardman forks.

 

[jefmcg]

I was wondering if you should contact your local Trading Standards as you said that your LBS was shocked to see a failure like that on a pair of forks.
If they were to inspect them and agree with the LBS their voice may carry a bit more weight than yours in getting the companies to take notice.

I'm not sure what "interest" trading standards would have about this. According to https://www.gov.uk/find-local-trading-standards-office it's "to complain about illegal sales activity." As the only sales activity the OP was involved i was a private sale that I am sure isn't covered, I think it's outside their purview.

NB: I am not a lawyer and have zero expertise in this field.

 

[classic33]

I'm not sure what "interest" trading standards would have about this. According to https://www.gov.uk/find-local-trading-standards-office it's "to complain about illegal sales activity." As the only sales activity the OP was involved i was a private sale that I am sure isn't covered, I think it's outside their purview.

NB: I am not a lawyer and have zero expertise in this field.

Product recalls
Product recalls are made by traders about products that have problems which could affect the safety of the consumer. The product should not be used and should be returned to the trader.

Traders wishing to display their recall/safety notices on this page should email it to publications@tsi.org.uk.
https://www.tradingstandards.uk/consumers/product-recalls

 

[classic33]

http://www.halfords.com/wcsstore/li...Safety_Recall Boardman_Road_Sport_Limited.pdf

 

[classic33]

^Totally different model, I dont see how that will help OP really.
OP you will have to make sure the steerer diameter of the fork you are buying is the same as the old fork, they come in different sizes so some may not fit your bike. Check with who you are buying it off otherwize you'll be paying to return it.

It's not the first time the same bike manufacturer has had the same problem with the forks, from the same supplier.*

Edited to add this...
For supplier read shop/retail outlet.

 

[Randommoose]

An update:
I bought replacement forks for the bike online
- First fork came scratched. Returned for replacement
- Replacement fork came with compression bung jammed and unable to remove. I've returned it for refund.

So, I got a Pinnacle Arkose fork from Evans and took it in this morning, they fitted it for £15, job done.

I have a working bike!

 

[Randommoose]

The mudguards I bought (also from Evans) don't fit this fork but they've said come in and they'll sort something that fits. Oops, would have been easier if I took them in this morning!
The staff in the Cheltenham shop were really helpful and nice.

 

[si_c]

Glad to hear it's all sorted.

 

[400bhp]

Good that you have a working bike.

In any case why not contact the original seller of the bike and ask if they will send Boardman an email asking for a replacament fork? Write out a draft email for him to send., along with Boardman email address and attachnignphotos of the damage. He therefore has nothing to do but fire off an email to boardman bikes.

You may end up with getting a replacement set of forks and can sell on your current ones.

Worth a shot in my view