Bike Guarantees 12month warranty??

[kittyflin]

hi guys,Does any one know what is actually covered by the manufactures 12 month parts guarantee,
I ride a bianchi which i have had from new now for 11 months,so its still under warranty,the problem being the front chain ring has worn out along with the chain and rear 10 speed cog,does any one know if these parts are covered under warranty,as the dealer just shrugs his shoulders saying NO.Basically its the whole transmission,if this was a car it would definatley be covered?thx

 

[Trickydicky]

hi guys,Does any one know what is actually covered by the manufactures 12 month parts guarantee,
I ride a bianchi which i have had from new now for 11 months,so its still under warranty,the problem being the front chain ring has worn out along with the chain and rear 10 speed cog,does any one know if these parts are covered under warranty,as the dealer just shrugs his shoulders saying NO.Basically its the whole transmission,if this was a car it would definatley be covered?thx

These parts are expected to wear out over time (a year or so) so im guessing they will not be covered

The bottem bracket will also go soon enough.
So unless you know how to do all of it, it may be worth waiting for that to go aswell so you are able to not spend so much on labour.
N im sure if you wanted to learn how these things every1 here would be more than happy to explain how these things are changed. (I know u will need some specialist tools i think three for the bianchi depending on modle) But it will be worth it in the long run if you have to change them every year like most people. Also you can then order the parts of the internet and not have 2 pay the LBS full price for the parts about 30-40% more expencive.

TD

 

[Fab Foodie]

No they won't be covered, but to wear out in 1 year suggest pretty high mileages, do you know what mileage the transmission has done?

 

[kittyflin]

lol that sucks,i had a raleigh sun gt10 years ago which i rode everyday for 8 years with an average mileage of 5000 a year and had no problems with these parts whatsoever,,so i spend the best part of a grand and they wear out less than 12 months,not exactly a good advertisment for bianchi,spending that kind of money i would have excpected them to last,so its going to be a £150 pound spend every twelve months,i dont think so bianchi shi**

 

[Trickydicky]

lol that sucks,i had a raleigh sun gt10 years ago which i rode everyday for 8 years with an average mileage of 5000 a year and had no problems with these parts whatsoever,,so i spend the best part of a grand and they wear out less than 12 months,not exactly a good advertisment for bianchi,spending that kind of money i would have excpected them to last,so its going to be a £150 pound spend every twelve months,i dont think so bianchi shi**

Im impressed u got 40000 miles out of a drive set, which modle did you get cos 150 pounds sounds steep?!?!

 

[Fab Foodie]

Whose drivetrain is it? Campag or Shimano.
10spd does seem to wear quicker than 9 or 8 speed systems.
It'll be common to many other bikes, so not really a 'Bianchi' issue.
How have you been maintaining it?

Yes old 5 speed systems used to last a long time (though not 40k miles), but they were hugely heavy and not as many cogs. F1 engines are very expensive but they don't last more than a few thousand miles ....

 

[phil_hg_uk]

I cant see how you would have got 40000 miles out of a chain

I replaced my rear cassette and chain earlier this year after about 3000 ish miles, it could have gone on longer but I wanted to swap the front chain wheels for shimano 105 so I swapped the lot for new.

I would have thought 5000 ish miles for a chain and cassette would be about right, but then it depends on the rider and conditions etc so that just me, whats wrong with the front or is it just the dealer that says it is worn out

 

[APK]

Kittyflin, I empathise with you on this, like you I have returned to cycling seriously after a long gap, and in the past I used to do about 4-5000 miles per year in all weathers, neglecting my bike, and although I only kept the bike 2-3 years would not have dreamt of replacing what is effectively the whole transmission. It seems that modern chainsets etc although far lighter than previously are also far less durable and infinetely more expensive.

As fab foodie says, F1 engines are expensive and wear out quickly, effectively that is what we now have, our bikes compared to 20 yrs ago are F1 racers by comparison, yes they will be more costly, but would you want to go back?

 

[Trickydicky]

Kittyflin, I empathise with you on this, like you I have returned to cycling seriously after a long gap, and in the past I used to do about 4-5000 miles per year in all weathers, neglecting my bike, and although I only kept the bike 2-3 years would not have dreamt of replacing what is effectively the whole transmission. It seems that modern chainsets etc although far lighter than previously are also far less durable and infinetely more expensive.

As fab foodie says, F1 engines are expensive and wear out quickly, effectively that is what we now have, our bikes compared to 20 yrs ago are F1 racers by comparison, yes they will be more costly, but would you want to go back?

This is why some people invest in cheap commuters and keep a lovely bike like a bianchi for sunday best rides

 

[kittyflin]

hi thx for all ur fast replies,just to answer a few questions ,gear train is campag,as for mileage probably done about 3000 miles now and i already had the bottom bracket replaced after 6 months by the dealer(free of charge i might add),cost wise for replacement pricing goes as follows front chain ring FSA £53.00 rear 10 speed cog £50 new chain £23.00 and £24.00 labour charge hence £150,as for maintaining it just the usually dry and wet lubes on chain rings and cogs,Has for the raleigh sun doing 40000 miles on the same transmission,i did replace the chain once because it snapped on me but as for the rest of the gear set up it remained untouched,and lasted the distance untill someone decided to nick the bike(god knows why it looked a wreck) AS for newer bikes having lighter chains and gear mechs and would you really want to go back to the old days,i think for the weight saving of a pound at the most,its a very costly buisness and the only advantage of the newer bikes i like are the actuall gear shifters and extra gears

 

[phil_hg_uk]

I dont know what the cost of Campag stuff is but when I did mine:

Shimano 105 10 Speed Rear Cassette - £46.00
KMC DX10SC 10 Speed Chain - £18.00
Shimano 105 Front Triple Chainset - £79.95 (on offer at ribble should have been £149.99)

I had the tools which were a chain whip and Shimano rear cassette socket to do the rear cassette about £20 - £30 and an allen key and a rubber mallet to do the front chainring, I thought the front chainring would take ages to do it actually took about 15 mins and thats only because I got the spacer the wrong way round so I had to do it again

The bottom bracket is the one that came with the bike and it has now covered about 3500 miles and is fine.

 

[Kestevan]

for maintaining it just the usually dry and wet lubes on chain rings and cogs


Does this mean you're simply putting oil onto the front ring, and the cassette teeth?

If so you really need to be cleaning and lubing the chain. The inside of each chain link needs to have some lube, otherwise the chain willl rapidly wear. This will in turn cause the rings and cassette to wear very quickly.

3000 seems OK for a chain, I tend to go through one at that rate, especially over winter. However I do use a chain checker and swap out before the chain wear gets excessive, that way a cassette lasts 2 or 3 chains and the rings a lot longer.

When it comes time to change things, the tools pay for themselves in 1 swap, it's not a difficult job and it also lets you source cheaper online components for replacement. I.e CRC are doing a Campag Veloce 10spd casset for 38.99.

 

[Fab Foodie]

I dont know what the cost of Campag stuff is but when I did mine:

Shimano 105 10 Speed Rear Cassette - £46.00
KMC DX10SC 10 Speed Chain - £18.00
Shimano 105 Front Triple Chainset - £79.95 (on offer at ribble should have been £149.99)

You don't need to but the whole chainset, just the Chainrings which 'should' work out cheaper. Spa cycles seem good for that kind of thing.
My 9speed Ultegra has done around 9000 miles, the Chainset and rings are original, it's on it's second chain which will be replaced next spring probably, second rear cogs and 2nd bottom Bracket. So most parts around a 5000 mile life and the chainrings seemingly still good at nearly 10,000

If I were commuting I'd go 8 speed for durability and cheapness of replacement. Evon on a best bike I'm not convinced that there is any advantage to 10 speed.

 

[phil_hg_uk]

You don't need to but the whole chainset, just the Chainrings which 'should' work out cheaper. Spa cycles seem good for that kind of thing.
My 9speed Ultegra has done around 9000 miles, the Chainset and rings are original, it's on it's second chain which will be replaced next spring probably, second rear cogs and 2nd bottom Bracket. So most parts around a 5000 mile life and the chainrings seemingly still good at nearly 10,000

If I were commuting I'd go 8 speed for durability and cheapness of replacement. Evon on a best bike I'm not convinced that there is any advantage to 10 speed.

The only reason I did the whole chainset is that I was upgrading it to 105 from a lower one, for whatever reason the 2010 spec secteur elite had tektro brakes and a non 105 front chainset so I upgraded them.

 

[Norm]

I think both of my points have already been made, but I'll say it again because I'm like that.

...the problem being the front chain ring has worn out along with the chain and rear 10 speed cog...

The issue from the dealer's perspective is covered by your own choice of words, that stuff has worn out.

Warranties cover defects in materials, manufacture or assembly, they don't cover using the thing, unfortunately.

If you could show that the wear was excessive because there was a product fault, then you'd have a case but normal use isn't covered.

lol that sucks,i had a raleigh sun gt10 years ago which i rode everyday for 8 years with an average mileage of 5000 a year and had no problems with these parts whatsoever,,so i spend the best part of a grand and they wear out less than 12 months,not exactly a good advertisment for bianchi,spending that kind of money i would have excpected them to last,so its going to be a £150 pound spend every twelve months,i dont think so bianchi shi**

Sadly, it works the other way round. Many "standard" cars can now go up to 18k miles between services, but Ferraris, Astons etc need looking at every 3k miles. That doesn't make the sports cars bad products, just that they are manufactured to tighter tolerances and lighter weights.

You wouldn't expect a race horse to last like a cart horse. Your Raleigh was possibly made out of scrap pig-iron, your Bianchi isn't. Enjoy it for the glorious beast that it is, don't expect it to last like a commuter hack.