We're going on a family holiday later this year, it's expensive so I took out a 24 month interest free Sainsbury's credit card, seemed logical to let them let me pay them back over time & leave the money in the bank making a tiny bit of interest. Card came & deposit paid on it, they advised me of the details to log onto the web based account. I logged on but couldn't setup a direct debit to make the minimum payment, contacted them to be advised I can't setup a DD until I get my first statement.
Got an email on 25th December advising payment required by 19th January, on 26th December I logged on & filled in my bank details for the DD, sorted or so I thought, today I got a letter advising I'd missed my first payment, the account was frozen, the interest free offer had been withdrawn & I had been charged £12 for the privileged.
Rang them only to be told that as the statement was produced before the DD was setup it can't take the money via it WTF!!!! Anyway upshot, fine refunded, DD confirmed to take 2 payments on 19th Feb, marker taken off credit report, pis-sups & breweries spring to mind.