So the van company gets off lightly and because it did not hurt them they will not remember to tighten up their driving skill.
I have driven all my life and used to drive a class 2 hi-ab, that sort of statement is crass in the utmost. Take this to the extreme, company claims insurance however much is spent on the claim, insurance goes up, you complain next year, because of increased living costs.
As I don't know the full details of the incident, it may not have been down to a driving incident, an example could have been whilst making a delivery, things happen, the number of deliveries I made that didn't have incident was quite amazing considering where I had to make some of them anything from muddy building sites to central London and power stations where the use of the crane close to power cables had to be safety checked before you could continue, and almost anywhere in between.
All my goods were delivered with out damage and in 4 years the number of times I was late you could count on two hands, in whatever weather, goods ranged from carbon powder (bags and hoppers) after which the bed needed a good jet wash (upto 1 hr), to lifts, power control units, rollers from the steel industry, roller shutters doors and machinery some powder coated, hence the reason the bed had to be spotless.
Now I don't claim to be a perfect driver no one is, things happen as I said to the very best.
I will get of my soap box, but just to say that for the amount of traffic on out roads, I for one find most roads users quite considerate, but all it takes is one lacks of concentration, of which we are all guilty of from time to time.
if it looked scratched/scuffed its been quoted for replacement regardless.
