nickyboy
Norven Mankey
- Location
- You want hills? We got hills
Until the OP goes and has a chat with the driver they will never know if the driver fails into the 99% or 1%. Start with that. There is a very high probability they will be reasonable with the right approachBut what about the 1% who aren't?
They are the ones who need 'special' treatment.
If they just won't listen then either suck it up or escalate. But go and have a chat first