OP
OP
coffeejo
Ælfrēd
- Location
- West Somerset
Alerts not alerting?
- Thread starter coffeejo
- Start date
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Not wanting to to be a pain or anything, but the alerts are still not being particularly reliable. Scanning the "what's new" list, I've seen three threads with new posts that I'm watching but haven't received an alert for.
Can you do me a favour - go to each thread and click "unwatch" and then click "watch" again to see if it restarts the alerts?
Whilst the watched threads were imported from the previous software, I'm wondering if the alerts aren't triggering properly based on the imported watch statuses.
For example, did you get an alert about my posts here in this "new" thread (post migration)?
Cheers,
Shaun
OP
OP
coffeejo
Ælfrēd
- Location
- West Somerset
I am very 
so I've deferred any action til tomorrow 
so I've deferred any action til tomorrow
Okay, after checking with the XF chaps, and testing here - here's how the new posts alert works:
An alert is only triggered for the next reply to a watched thread after you've last read it - subsequent replies don't trigger further alerts (which stops your alert box filling up with hundreds of alerts).
So, if you view a thread you are watching (or post a new thread and watch it) - the next reply will generate an alert.
If you don't respond to that alert you won't be alerted again - no matter how many people reply to the thread.
When you do go back to read the thread again the alert process is reset and the very next reply will trigger an alert.
So ... if you're expecting to get an alert for every single reply to a watched thread, that's not how it works and why it may appear that the alerts are broken!!
In practice - you get one alert to tell you there's something new on the thread, and until you read the thread again, you don't get any further alerts.
Hopefully that makes sense ... ?
Cheers,
Shaun
An alert is only triggered for the next reply to a watched thread after you've last read it - subsequent replies don't trigger further alerts (which stops your alert box filling up with hundreds of alerts).
So, if you view a thread you are watching (or post a new thread and watch it) - the next reply will generate an alert.
If you don't respond to that alert you won't be alerted again - no matter how many people reply to the thread.
When you do go back to read the thread again the alert process is reset and the very next reply will trigger an alert.
So ... if you're expecting to get an alert for every single reply to a watched thread, that's not how it works and why it may appear that the alerts are broken!!
In practice - you get one alert to tell you there's something new on the thread, and until you read the thread again, you don't get any further alerts.
Hopefully that makes sense ... ?
Cheers,
Shaun
OP
OP
coffeejo
Ælfrēd
- Location
- West Somerset
Yup, that makes perfect sense, but as I said before, that ain't what's happening! I posted on this thread yesterday and didn't look at it again until I saw it just now in the what's new section - your response didn't generate an alert.Okay, after checking with the XF chaps, and testing here - here's how the new posts alert works:
An alert is only triggered for the next reply to a watched thread after you've last read it - subsequent replies don't trigger further alerts (which stops your alert box filling up with hundreds of alerts).
So, if you view a thread you are watching (or post a new thread and watch it) - the next reply will generate an alert.
If you don't respond to that alert you won't be alerted again - no matter how many people reply to the thread.
When you do go back to read the thread again the alert process is reset and the very next reply will trigger an alert.
So ... if you're expecting to get an alert for every single reply to a watched thread, that's not how it works and why it may appear that the alerts are broken!!
In practice - you get one alert to tell you there's something new on the thread, and until you read the thread again, you don't get any further alerts.
Hopefully that makes sense ... ?
Cheers,
Shaun
Interestingly I've got a database entry to show the alert being triggered to you - so something is odd if you're not seeing it.
Can you PM me your user account password so I can look into it further.
Thanks,
Shaun
OP
OP
coffeejo
Ælfrēd
- Location
- West Somerset
Will do 
However, the alert is there in your list:
Just to confirm - if you look via your own browser, can you see that alert in the list?
Cheers,
Shaun
OP
OP
coffeejo
Ælfrēd
- Location
- West Somerset
I'm going to shut up, crawl under my sofa and wait til the 
has gone away.
has gone away.
I'm going to shut up, crawl under my sofa and wait til the
He he ... it's an easy thing to miss, especially as the red balloon disappears when you hover over the list.
What might helps is the little yellow star - you might not have noticed it, but when you have multiple alerts the new ones have a little yellow star at the bottom right to indicate it's a new alert - they'll stay there for a little while to give you chance to catch up with all your new alerts.
Cheers,
Shaun
potsy
Rambler
- Location
- My Armchair
How embarassing 
How embarassing
I'd say!!!
OP
OP
coffeejo
Ælfrēd
- Location
- West Somerset
Hi - I'm having some issues with alerts not alerting here too.
I've set the forum to alert me to any changes on any threads I participate in.
Went to check on a thread I hadn't had any replies to, but it appears I'd had quite a few replies, but no alerts.
It's this thread:
http://www.cyclechat.net/threads/si...-computer-recommendations.91693/#post-1641904
This is what my alerts page looks like:
As you can see I had two replies on Monday, which I read, but nothing since.
Am I missing something?
I've set the forum to alert me to any changes on any threads I participate in.
Went to check on a thread I hadn't had any replies to, but it appears I'd had quite a few replies, but no alerts.
It's this thread:
http://www.cyclechat.net/threads/si...-computer-recommendations.91693/#post-1641904
This is what my alerts page looks like:
As you can see I had two replies on Monday, which I read, but nothing since.
Am I missing something?
