Success Success Success! And just in time for Christmas. A very nice Jorvik technician came on time and we had a relaxing and educating for me, chat about the trike. I suggested to Jorvik, a little less refund amount because I lost the front light, I had used it for a short time, I had to replace a key I lost, so one original and one copy key for the return, and because I am realistic and reasonable. The technician and the owner were happy with the aesthetics of the trike, as I had looked after it and there were just a few scuffs and a little paint chip on the top of the support that holds the battery. They now have the trike, and the refund is being processed from World Pay, through to my bank and will be available shortly. Over the next week or so, I will inform all concerned including, officials and people such as here and other networking banta. I mentioned to the engineer that logically, it was not possible to be sure that every flat pack will work correctly because its never been a trike put under any load, and I felt that Jorvik should expect that occasionally after distributing many trikes, there is going to be a faulty one, and to deal with this anomaly in a professional manner.Thank you for all your advice Mr Paul, regards H, I will up date you of the result!
I am not happy because of the idea that Jorvik gave in, instead I am happy because the stress is over and I have most of the trike money back.
I was sorry to hear about other peoples problems with Jorvik Trikes and was grateful to find out that I was not alone.
If I was selling a mechanical and electrical product of this type, I would logically explain to the customer that there has to be limitations, and I would ask them for their intended use and then discuss weather the quality would be suitable, because I do not think that it should be presumed that any trike will withstand any type of usage, this is just my opinion.
I now wish to draw a line under the whole event and get on with my life.
Thank you to all who have helped and advised and thank you to Jorvik for the refund.
H