winjim
Straddle the line, discord and rhyme
What if they're with the client and the client wants some information? They could email for it there and then. What if they've gone to a property and want to grab some lunch before they go back to the office? They could do some emailing in a cafe or whatever. I've communicated with some people purely by email before, even when they're out on site. It's a useful facility to have.When they are out an out out they are with a client. I’d be very rude to be doing email whilst with them. There would be nothing that could not wait till back in the office or dealt with by someone else.
And as I wrote before, camera, photos, maps, local info, web browsing for schools, travel links etc. All useful stuff which would be much easier and better presented on a full touchscreen smartphone.