AliShah2020
Active Member
I wanted to thank everyone for your input and views. I was initially quoted circa £200-£400, and told bike my brand new bike would need to be scrapped as it wouldn't be worth repairing due to the cost of the parts. I queried why the stripped threads on the crank arms couldn't just be repaired or replaced and was told it was impossible and I would need an entire new group set!
The attempted con really shocked (and angered me) so I had to reach out to get your views as I am new to biking, but I am a fast learner.
I have a happy ending to this saga: I contacted Lapierre and explained the situation. They said the shops are instructed to put stickers on the LH and RH pedals.They were very sympathetic, and understand that the aluminum is soft, and can accept the wrong pedal almost 70% of the way in before you meet resistance by that time the damage is done.
Lapierre reckon the shop was at fault and sent me a free chainset as a good will gesture. I also got an independent mobile bicycle mechanic to come to my home fit it and he only charged me £10. Massive difference to being quoted £200-£400 for a new group set I did not need (bike was 24 hours old) by a dishonest dodgy shop owner unable to look me in the eye when I asked him about the labour cost, and my gut tells me he was sizing me up and would likely tamper with the bike so something else would go wrong within 20 miles.
I've had a great weekend riding the streets with my children. Thanks for your time, help and advice.
The attempted con really shocked (and angered me) so I had to reach out to get your views as I am new to biking, but I am a fast learner.
I have a happy ending to this saga: I contacted Lapierre and explained the situation. They said the shops are instructed to put stickers on the LH and RH pedals.They were very sympathetic, and understand that the aluminum is soft, and can accept the wrong pedal almost 70% of the way in before you meet resistance by that time the damage is done.
Lapierre reckon the shop was at fault and sent me a free chainset as a good will gesture. I also got an independent mobile bicycle mechanic to come to my home fit it and he only charged me £10. Massive difference to being quoted £200-£400 for a new group set I did not need (bike was 24 hours old) by a dishonest dodgy shop owner unable to look me in the eye when I asked him about the labour cost, and my gut tells me he was sizing me up and would likely tamper with the bike so something else would go wrong within 20 miles.
I've had a great weekend riding the streets with my children. Thanks for your time, help and advice.
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