"Wiggle" service

[Doug.]

My third purchase from them that I have had problems with and I am very annoyed, difficulty in replacing faulty components.
No telephone assistance.
Reply from their "lad" Justin was so stupid as to be insulting.
Online C.R.C are much better and helpful.
I do use my local bike shop also but they have a limited stock.
Merlin are also good, as no doubt other suppliers are.
No more "Wiggling" from me.
Yours
Doug.

 

[ianrauk]

Never had a problem with them myself.

 

[Mugshot]

I've never ever had any issues with them, with sales, advice, returns or resolving quality issues. Lots more wiggling for me

Edit: just to clarify, they're not crap.

 

[bianchi1]

Alway been great for me as well.

 

[screenman]

Fantastic people to deal with.

 

[deptfordmarmoset]

It's a shame you had problems with Wiggle, @Doug. , I've managed to get myself to platinum card - ah, those were the days! - status with them without ever having a problem with them. Well, apart from that feeling of disappointment when you've ordered a lot and they forget the Haribo. And the fact that it's only a 200g pack.

 

[screenman]

Doug is feeling really left out now and is wondering, why me.

 

[Saluki]

I really like Wiggle. Never had a problem, Haribo in every delivery

 

[arch684]

Been using wiggle for a long time,never had a problem

 

[ianrauk]

Wjy don't you explain what your beef is rather then just ranting.

 

[Kevoffthetee]

I enjoy wiggling, never any hassle and I only go elsewhere for an uber bargain

 

[lesley_x]

To be honest I've never had to test their customer service. Everything has arrived as described and very promptly (with haribo!) and never had to send anything back.

It's a shame you've had a bad experience.

 

[Kevoffthetee]

its because of the haribo that most of us wiggle

 

[winjim]

I've sent a few bits back to Wiggle, some faulty, some because I just ordered the wrong thing. Always fine and never had a problem.

While we're on the subject, I've also found Evans customer service call centre to be utterly fantastic.

 

[arch684]

When i don't need anything from wiggle i just buy haribo from the shop,but it's just not the same